30Nights – Delete account and data
Stay in control
Delete account and data
You can delete your 30Nights account and associated personal data delete via the app or submit a deletion request through this public page. You do not need to reinstall the app for this.
Deleting via the app
- Open Profile.
- Open Settings.
- Select Account and data.
- Select Delete account.
- Read the consequences and securely confirm the deletion.
If this option is temporarily unavailable or you no longer have access to the app, use the email request below.
Deleting without the app
Preferably send an email from the address linked to your 30Nights account is linked to.
Use the following subject: 30Nights – delete account and data.
Include the following in your message:
- the email address of your 30Nights account;
- your first name or profile name;
- that you want your entire 30Nights account and associated data have deleted.
Never send your password, verification code or full payment card details.
Identity verification
To prevent someone else from having your account deleted, we can verify that the request genuinely comes from you.
We may therefore ask you to confirm the request via the registered email address, an existing account session or another proportionate and secure verification method.
We do not request more information than is reasonably necessary to verify your identity and the account concerned.
Read this before deleting
Permanently deleting your account cannot always be reversed. You may subsequently lose access to your profile, conversations, media, matches, credits and saved NachtKompas data.
Would you like to receive a copy of your personal data first? Request it before you have the account permanently deleted.
What we delete or anonymize
After a valid and verified deletion request, we delete or we anonymize personal data that is no longer necessary, including where applicable:
- uw 30Nights-account en authenticatiekoppeling;
- your 30Nights account and authentication link;
- your active profile and public profile information;
- your profile photos and other account-related media;
- your location, search area, and preferences;
- your visibility in Discover, Likes, Matches, and Chemistry;
- Likes, Top Picks, Spotlights, and other interactions;
- blocks and standard account settings; your personal NachtKompas progress, response data, and
- completion status; outstanding NachtKompas invitations and account-related
- result links;
- push notification tokens and active account sessions;
other account-related product data that is no longer needed. Your profile will no longer be shown to other users after deletion is completed
Conversations and data held by other users
Some interactions concern more than one user, for example, a conversation, match, report, or shared NachtKompas result.
Where possible, your identifying data is removed from such connections are deleted or anonymized. Certain data may be retained for a limited period when necessary to protect the rights and the safety of other users, the handling of reports, fraud prevention or a legal obligation.
Your deleted profile may not reappear as an active dating profile appear.
What may be retained for a limited period
Not all data can always be deleted immediately or completely deleted. Minimal data may be retained for longer when this is necessary for:
- tax and accounting obligations;
- fraud and abuse prevention;
- security and the handling of reports;
- outstanding payments or refunds;
- disputes, legal claims, or legal obligations;
- to demonstrate that a deletion request was properly carried out.
This limited data is not used to restore your deleted profile to reactivate it or show it again in Discover.
Backups
Data may remain present for a limited technical period remain in secure backups. Backups are processed according to our operational overwrite and deletion cycles.
Data from such backups is not returned to normal product use remains activated. When a backup is created for technical or for security reasons is restored, valid product use remains activated. deletion requests apply.
Paid usage periods
The current paid usage periods of 30Nights are one-off and are not automatically renewed. As a result, there is no payment after expiration. next automatic payment, which must be cancelled separately. cancelled.
Deleting your account does not automatically entitle you to a refund for a period that has already been paid, except where applicable law or the Google Play refund policy determines otherwise.
If 30Nights nevertheless offers a recurring Google offers a Play subscription in the future, this will be clearly explained before account deletion. explaining how future payments can be stopped.
Read more about usage periods, expiration and cancellation .
Purchases and transaction documents
Google Play processes Android purchases. We do not receive full payment card details.
Certain transaction and purchase data may, after account deletion, may be retained for as long as necessary for accounting, tax obligations, refunds, fraud prevention or disputes.
Deadline and confirmation
We confirm receipt of your request and will process it without undue delay. A request under the GDPR is normally be answered within one month.
When a request is particularly complex or when multiple If requests are submitted simultaneously, the statutory deadline may the applicable deadlines will be extended. We will inform you then. within the original period.
The processing period can only begin once we have sufficient certainty have regarding your identity and the account concerned.
Other choices besides deletion
Don't want to delete your entire account? Depending on the you can also use the available features to:
- adjust your profile or preferences;
- temporarily make your profile invisible;
- block or report a user;
- end a match or connection;
- withdraw optional device permissions;
- adjust your marketing or notification preferences;
- request a copy of your personal data.
For assistance, please contact us via info@fluxidi.com.
Contact and privacy rights
You can send deletion and privacy-related questions to info@fluxidi.com.
You may also lodge a complaint with the Belgian Data Protection Authority .
